Delivering Service Excellence
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This course aims at providing participants with the knowledge, skills, attitudes and values to improve and manage service delivery at the African Union. The training will cover the essentials of customer service techniques to enable participants to identify their clients’ needs and maintain high level of service delivery.

This course is targeting all staff members of the Commission with service delivery roles.

Learn essential skills for improved service delivery
Training languages
  • Management
  • Online Tutored
  • Beginner
  • Mon, 14. Dec 2020 - 7:00 AM (EAT) -
    Fri, 18. Dec - 2:00 PM (EAT)
    Delivering Service Excellence
    Language: English
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